Foundation

RMM

Remote monitoring and management (RMM) are the core of any IT incident prevention products. Mantis has a core belief that this should be as silent and unintrusive as possible. We have partnered with NinjaRMM for this reason.

Omnichannel

Mantis believes that you should report problems how you naturally communicate. We have an internal only ticket system that works with calls texts and emails. Simply put, no tickets to memorize or worry about. We’ll fix everything on your behalf with minimal interruptions to your workday.

Single POint of Contact

Single point of contact is a core part of our foundation product. Every time you have an issue it is referred to one person at our company. Our SPOC finds solutions to your issues internally and keeps you up to date with the status.

Protection

FireWall

The key to protection for your data users and endpoints is a good commercial-grade firewall. We use Meraki for hard point security and Cisco for remote users.

Back up solution

The best plans have a back up plan, and so do we. We use cloud-based backups and updating to maximize redundancy and minimize downtime. This allows us to respond quickly to any catastrophes or service outages.

Comprehensive Planning

We believe every good security solution should come with an excellent plan for worst-case scenarios, disaster recovery, and catastrophic situations. Mantis will guide you through the entire IT planning process, in order to cover all your assets and resources.

Communication

Access points

Need Wifi at any location? We can custom tailor your wireless coverage to support all your user requirements. We use industry leading, secure, and dependable access point solutions to extend your networking reach.

Ubiquity

Secure communications networks meets cost effective deployment and installation. Ubiquity provides you with ways to design and manage your robust network.

VoIP

Whether is managing an existing telephone system, upgrading an old phone system, or setting up a new installation, Mantis has years of experience in creating the most efficient cost effective system to meet your needs. 

Application

Azure

Microsoft Azure is an extremely powerful cloud platform, allowing total control of your resources. Azure has more than 100 services with great end-to-end tools to make you successful.

Zapier

Stick with the tools that work for you. Zapier connects more web apps than anyone, and we will create the most efficient platform for you.

Twilio

We use Twilio to rid businesses of the messy telecom hardware by providing a telephony infrastructure web service to integrate phone calls, text messages and IP voice communications.